POST api/Advisor?callId={callId}

Crea caso en salesforce

Request Information

URI Parameters

Name	Description	Type	Additional information
callId	Id de la llamada	string	Required

Body Parameters

Objeto con la información requerida para crear el caso en salesforce

CaseSf

Name	Type	Additional information
CaseOrigin	string	None.
CaseType	string	None.
Category	string	None.
Comments	string	None.
Contract	decimal number	None.
Description	string	None.
DocNum	decimal number	None.
DocType	string	None.
ExpectedSolDate	date	None.
NumPivotal	string	None.
Owner	string	None.
Priority	string	None.
ReplyTo	string	None.
ServiceLevel	string	None.
ServiceType	string	None.
Solution	string	None.
State	string	None.
Subject	string	None.
Theme	string	None.
Topic	string	None.

Request Formats

application/json, text/json

Sample:

{
  "CaseOrigin": "sample string 1",
  "CaseType": "sample string 2",
  "Category": "sample string 3",
  "Comments": "sample string 4",
  "Contract": 5.1,
  "Description": "sample string 6",
  "DocNum": 7.1,
  "DocType": "sample string 8",
  "ExpectedSolDate": "2026-05-16T13:10:21.3020202-05:00",
  "NumPivotal": "sample string 9",
  "Owner": "sample string 10",
  "Priority": "sample string 11",
  "ReplyTo": "sample string 12",
  "ServiceLevel": "sample string 13",
  "ServiceType": "sample string 14",
  "Solution": "sample string 15",
  "State": "sample string 16",
  "Subject": "sample string 17",
  "Theme": "sample string 18",
  "Topic": "sample string 19"
}

application/xml, text/xml

Sample:

<CaseSf xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SkCo.AudioIvr.Entities">
  <CaseOrigin>sample string 1</CaseOrigin>
  <CaseType>sample string 2</CaseType>
  <Category>sample string 3</Category>
  <Comments>sample string 4</Comments>
  <Contract>5.1</Contract>
  <Description>sample string 6</Description>
  <DocNum>7.1</DocNum>
  <DocType>sample string 8</DocType>
  <ExpectedSolDate>2026-05-16T13:10:21.3020202-05:00</ExpectedSolDate>
  <NumPivotal>sample string 9</NumPivotal>
  <Owner>sample string 10</Owner>
  <Priority>sample string 11</Priority>
  <ReplyTo>sample string 12</ReplyTo>
  <ServiceLevel>sample string 13</ServiceLevel>
  <ServiceType>sample string 14</ServiceType>
  <Solution>sample string 15</Solution>
  <State>sample string 16</State>
  <Subject>sample string 17</Subject>
  <Theme>sample string 18</Theme>
  <Topic>sample string 19</Topic>
</CaseSf>

application/x-www-form-urlencoded

Sample:

Sample not available.

Response Information

Resource Description

Resultado de la operación

boolean

Response Formats

application/json, text/json

Sample:

true

application/xml, text/xml

Sample:

<boolean xmlns="http://schemas.microsoft.com/2003/10/Serialization/">true</boolean>